How many boxes do I need?
Answer: As a general rule use between 5-10 boxes per room.
Your actual needs may vary..

Do I have to use packing paper?
No. In fact we encourage you to use linens and clothing in between items in a box.
We do offer first quality, recycled newsprint which is a cost effective method for protecting breakables and filling voids inside boxes.

When can I expect my delivery?
We deliver within approximately 40 miles of Concord MA. Upon check out you will enter your zip code and this will let you know what days we deliver to your area. 

Can I have boxes delivered outside of the standard delivery area?  Please CONTACT US for a custom delivery quote outside of our delivery area.

Can I pick up boxes myself?
Yes, you can pick up your boxes at our Concord MA location. Please note that pick up date and time must be scheduled in advance. Walk-ins cannot be accommodated.  CLICK HERE

What if I am moving out of state?
We can still deliver boxes and arrange for boxes to be sent back to us. Please contact us for a custom quote.

Can I purchase gift cards?
Yes boxes make the perfect gift! CLICK HERE

How long is the rental period?
The standard rental time is 4 weeks.  After this time you will be charged on a weekly basis for as long as you keep the boxes.  Most customers typically get boxes about two weeks prior to their move and return them about two weeks after their move.

How do I label my boxes?
The boxes will come with labels that should be affixed to each box. Please do not use any other labels or write on the boxes with markers. These labels must be removed prior to returning boxes or a cleaning fee will be charged.

Do I need tape?
No. Your boxes will come with Velcro straps to hold them together, no tape needed!  Please do not use tape!

Do you offer office-moving crates?
Yes. Please contact us for more information.

How does the process work?
After you have ordered your boxes online you will receive an email within 24 hours with 
a delivery confirmation as well as request for return arrangements.

I need to put my boxes into storage, can I still use the Roundtrip Boxes?
If you are storing long-term, Roundtrip boxes may not be the best option for you. Please contact us for more information.

Is the Earth really round?

Do you wash the boxes?  Yes! Upon return each box is cleaned, sanitized and re-packaged.

Can I use boxes if I'm hiring a moving company?
I'm in the middle of my move and I need more boxes. Can I get more?
Yes, you can order more online or contact us for a custom delivery.
What's the cancellation policy?
24 hours notice prior to delivery.
Can I reschedule my pick up & delivery date?
Yes. Please contact us for more information. Please give us at least 24 hours notice for rescheduling.